Overview

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We do not take a traditional approach to training. We engage our audiences in the delivery and make it as practical and fun as possible. That way we get see better attention and the attendees get better retention.

 

 

Introduction to Neuroscience and Human Performance

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At Impact, all of our training is underpinned by neuroscience framework - helping you understand how your people think, feel and behave.

We love neuroscience because it gives us a real insight into what drives us as humans. Neuroscience looks at the structures, reactions and brain patterns of all humans. This means we can provide meaningful training related to what’s driving your people.

For too long emotions have been banished from the workplace. But neuroscience shows us that they’re an essential part of being human and so are key to understanding your people. By including an understanding of neuroscience within training programmes, we are able to achieve greater connection with the delegates and produce tangible results.

The four brain systems

Our brains are far more complex than a single, unified entity. Neuroscientists have identified four distinct systems that play a crucial role in our daily lives.

By understanding these four core systems that govern our thoughts, emotions and actions, HR professionals and business leaders can unlock the potential of their teams and cultivate a thriving workplace environment.

• Instinctive brain system: Our primal powerhouse, responsible for survival instincts, fight-or-flight responses and basic needs. This system is deeply ingrained in our DNA, and it's constantly scanning the environment for threats and opportunities. When employees feel threatened or unsafe, the instinctive brain kicks in, triggering a cascade of physiological and emotional responses.
   
• Emotional brain system: The heart of our feelings, generating emotions like joy, fear and anger. The emotional brain is responsible for our social interactions and our ability to empathise with others. It plays an important role in workplace relationships and team dynamics.
   
• Reflective brain system: The analytical maestro, responsible for planning, problem-solving and critical thinking. The reflective brain is the home of our consciousness and our ability to reason and make decisions. It's also responsible for our memory and our ability to learn, making it key for effective workplace strategising and retrospective analysis.
   
• Rational brain system: The logician, analysing information and making calculated decisions. The rational brain is responsible for our ability to think critically and make objective judgments. It's also responsible for our ability to control our impulses and make deliberate choices. In the workplace, this system is important for tasks that require analysis, problem-solving and decision-making.

Understanding how these systems work together, and how they influence our people, is the key to creating a truly employee-centric workplace.

The instinctive brain: Keeping the orchestra in tune

Think of the instinctive brain as the orchestra's rhythm section. It ensures basic needs like safety and security are met. When employees feel threatened (think tight deadlines or a shortage of staff), this system kicks in and can lead to stress, anxiety and decreased motivation.

When employees feel their instinctive needs are not being met they will constantly be looking for threats and be in a short-term thinking mode. This leads to burnout, lower productivity and higher turnover. Employees who are in a state of high stress for a prolonged period of time may feel they have no choice but to leave an organisation to protect their physical and mental health. Another impact of employees being in survival mode is they are less creative and collaborative, which damages the organisation’s performance.

HR strategies to engage the instinctive brain:

• Create a supportive environment: Offer flexible work arrangements, clear communication and a sense of belonging to minimise employee anxieties.
   
• Recognise and reward achievements: Recognition triggers the reward centres in the brain, boosting morale and motivation.

The emotional brain: The symphony's soul

The emotional brain is the conductor, setting the tone for the entire orchestra. It is about feeling connected and valued. Positive emotions like joy and excitement fuel employee engagement and creativity. Negative emotions, like frustration or anger, can disrupt teamwork and productivity.

When employees feel emotionally neglected, they feel isolated and disengaged leading to lower productivity, less motivation and more absences. They're also less likely to be invested in their work and the organisation’s success. A workplace that doesn't support emotional wellbeing risks underperforming and losing its employees.

HR strategies to engage the emotional brain:

• Foster a positive company culture: Promote respectful interactions, collaboration and opportunities for employees to connect.
   
• Celebrate achievements and milestones: Recognition drives belonging and a sense of purpose, boosting morale and emotional connection to the organisation.
   
• Encourage playfulness and humour: Research shows laughter reduces stress and improves communication within teams.

The reflective brain: The orchestra's strategist

The reflective brain acts like the orchestra's strategist, analysing information and planning the next move. Responsible for critical thinking, problem-solving and learning, it is what drives us to learn and grow.

When employees feel stuck, unchallenged and uninspired, they will often disengage and feel demotivated which may result in them leaving for better opportunities. This turnover creates unforeseen costs such as recruitment and training costs. The uninspired employees may also negatively impact the organisation’s culture with their lacklustre attitude, affecting the enthusiasm and productivity of the people they work with.

HR strategies to engage the reflective brain:

• Provide opportunities for learning and development: Upskilling and reskilling programmes keep employees intellectually stimulated and engaged.
   
• Encourage creativity and innovation: Create an environment where employees feel empowered to experiment and share new ideas.
   
• Provide autonomy and ownership: Giving employees control over their work creates a sense of responsibility and ownership, leading to higher engagement.

The rational brain: The orchestra's logician

The rational brain is the orchestra's analytical mind, responsible for weighing options and making informed decisions. It's important for tasks requiring logic, data analysis and objective evaluation.

The rational brain system needs clarity, collaboration and for employees to have access to tools and resources. When employees don't have these they can feel confused and frustrated, which leads to them being unproductive and unmotivated. If employees are not given the opportunity to work collaboratively they will work in isolation leading to a siloed working environment. This can lead to a lack of shared knowledge and ideas which can then result in missed opportunities for the organisation.

HR strategies to engage the rational brain:

• Set clear goals and expectations: Employees need a clear understanding of their roles and responsibilities to make rational decisions.
   
• Provide data-driven insights: Use data to help employees understand their performance and identify areas for improvement.
   
• Offer competitive compensation and benefits: A fair and transparent compensation package provides security and removes financial stress, allowing employees to focus on their work.

The grand finale: A symphony of engagement and happiness

By understanding and nurturing all four brain systems in your employees, you can create a workplace symphony bursting with creativity, productivity and happiness.

Ready to dive deeper?

Understanding the complexities of the human brain can feel like an entire concerto in itself. Impact is here to help.

Our Leadership and management training offers a wealth of learning opportunities to empower you to unlock the full potential of your workforce

 

 

Our Leadership Training

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Popular Training Subjects Include:

• Moving into Leadership. Our Introduction to Leadership programme is designed for emerging leaders who are new to management roles. This foundational course covers essential leadership skills, including effective communication, team building, and decision-making. Participants will gain the confidence and tools needed to lead their teams successfully.
   
• Stepping Up Leadership Development. The Stepping Up Leadership Development programme is tailored for mid-level managers looking to enhance their leadership capabilities. This course focuses on advanced leadership techniques, strategic thinking, and performance management. Participants will learn how to drive organisational success and inspire their teams to achieve higher levels of performance.
   
• Thrive Leadership. Thrive Leadership is an elite programme for thought leaders, backed by the latest neuroscience research. This intensive course delves into the science of human performance, emotional intelligence, and innovative leadership strategies. Participants will explore cutting-edge concepts and practices to lead with impact and drive transformational change within their organisations.
   
• Conscious Leadership. Our Conscious Leadership programme emphasizes self-awareness, mindfulness, and ethical decision-making. This course helps leaders develop a deeper understanding of their values and the impact of their actions on others. Participants will learn to lead with authenticity, foster a positive organisational culture, and create meaningful connections with their teams.
   
• Sustainable Leadership. In partnership with our partner, Climate Explorers, Sustainable Leadership combines traditional leadership training with outdoor adventure experiences, environmental volunteering opportunities, and sustainability education. This unique programme encourages leaders to develop a holistic approach to leadership, focusing on environmental stewardship, social responsibility, and long-term organisational sustainability. Participants will gain practical skills and insights to lead with a sustainability mindset.

The 6 Cs of Leadership.

• Consciousness: Outcome goal: to make the best of who you are.

• Commonality. Outcome goal: alignment.
   
• Communication. Outcome goal: Clarity and connection.
   
• Collaboration. Outcome goal: Unity of Purpose
   
• Care. Outcome goal: Sustainability
   
• Conduct. Outcome goal: Trust

 

Management Training

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At Impact, we offer a comprehensive range of management training services to meet the diverse needs of your organisation.

Here are some examples of our popular training subjects:

1. Communication Skills and Difficult Conversations
Effective communication is crucial for successful management. Our Communication Skills training programme helps managers develop the ability to convey ideas clearly, listen actively, and foster open dialogue within their teams. Participants will learn techniques to improve interpersonal communication, resolve conflicts, and build strong workplace relationships.

2. Performance Management
Our Performance Management training equips managers with the tools to set clear expectations, provide constructive feedback, and conduct effective performance reviews. This programme focuses on creating a culture of continuous improvement, motivating employees, and aligning individual performance with organisational goals.

3. Building High-Performance Teams
The Building High-Performance Teams programme teaches managers how to create cohesive and effective teams. Participants will explore strategies for fostering trust, encouraging collaboration, and managing team dynamics. This training helps managers build teams that are motivated, engaged, and capable of achieving outstanding results.

4. Delegation and Time Management
Delegation and Time Management training helps managers optimise their workload and improve productivity. This programme covers techniques for effective delegation, prioritising tasks, and managing time efficiently. Managers will learn how to empower their team members, reduce stress, and achieve better work-life balance.

5. Diversity, Equity, and Inclusion (DE&I)
Our DE&I training programme focuses on creating an inclusive workplace where all employees feel valued and respected. Managers will learn about the importance of diversity, equity, and inclusion, and how to implement DE&I strategies within their teams. This training promotes a culture of acceptance and leverages diverse perspectives to drive innovation and success.

6. Resilience, performance and productivity.
Our Resilience, Performance, and Productivity training programme is designed to help employees build resilience, enhance their performance, and boost productivity. This course covers techniques for managing stress, maintaining focus, and optimising work habits. Participants will learn strategies to stay motivated, overcome challenges, and achieve their personal and professional goal.

7. Coaching for managers.
The Coaching for Managers programme equips managers with the skills to effectively coach their team members. This training focuses on developing coaching techniques, active listening, and providing constructive feedback. Managers will learn how to foster a supportive environment, encourage employee growth, and enhance team performance through effective coaching practices.

8. You v You Personal Development Programme.
The You v You Personal Development Programme is a unique course designed to help individuals unlock their full potential. This programme focuses on self-awareness, goal setting, and personal growth. Participants will explore their strengths and areas for improvement, develop a personal development plan, and learn strategies to achieve their aspirations. This course empowers individuals to take control of their personal and professional development.

Our sessions combine expert insight with practical tools to help your team succeed. Training can be conducted online or in person.

For more detail of these training programmes, including content overview, please contact contact@impactlawyers.co.uk

 

Coaching and Facilitation

“Coaching unlocks who we are – it shows us the snakes and ladders of our life”

One to one coaching and team facilitation are collaborative efforts to unlock people potential. Impact’s unique SEARCH coaching and Butterfly Models are underpinned by neuroscientific insights so bringing the whole person into the experience. For our Coaching Team Profile Pack, please contact us at contact@impactlawyers.co.uk

The Impact coaching process pushes people beyond thinking about a commitment to change to securing an emotional connection which is able to convince the brain to adopt new patterns of thinking.

We will all be confronted by opportunities to grow or go backwards and the game of coaching is understanding our own gameboard. What are our snakes and ladders? They are not the same for everyone.

Understanding ourselves and our own personal dynamics is the key to personal growth and the impact we have on others. We need to know what is going for us but also be able to look at the world from the point of view of others. That is understanding the game board. Not just you.

You have to know what you are dealing with in order to change and you can’t do that in isolation. Coaching holds a mirror up to who you are and facilitates personal awareness, acceptance and action in a collaborative way. It allows you to see yourself and what you can bring to the party. Understanding the snakes and ladders of our life is vital.

Allowing people to grow without getting in their own way is a big challenge and can be exaggerated in group settings as we strive to protect ourselves by reverting to familiar behaviours. We can be our biggest opponent, holding ourselves back from the growth we want because we cannot understand and find a solution to our current state.

Group coaching
Our group coaching sessions help teams or groups discover alternative viewpoints, provide an opportunity to give and receive feedback and build relationships that are based on trust and a shared experience.  This utilises the collective experience in the room and extends long after the peer group coaching programme or initiative concludes.

Coaching Supervision
Through coaching supervision we focus on the development of coaches in order to allow them to offer a broader and richer experience for their clients.

Facilitation
Our experienced facilitators can help you manage and control meetings and events so that you stay on the agenda and do not have to manage the room yourself. This allows everyone to fully particate in the discussion and allows us as a third party to keep discussions on point and conflict at bay.

Graphic facilitation
We also offer graphic facilitation which is the process of facilitating conversations and presenting them in words and pictures. As visually driven human beings, representing messages via images is extremely powerful and can present a lasting memory of the event. Further, the act of getting involved in creating the image by participating in the conversation promotes engagement, team work and energetic connection with the subject.
 

 

Keynote Speakers

Clive Hyland: Speaker and Author on Advanced Human Performance

Clive Hyland is a renowned thought leader, author, and keynote speaker specialising in leadership, corporate strategy, and advanced human performance.

With a deep foundation in neuroscience study and research, Clive brings a unique perspective to his presentations, making complex scientific concepts accessible and relevant to business leaders.

His work focuses on the application of neuroscience to enhance human performance, emotional intelligence, and organisational culture. Clive has been instrumental in helping leaders and their teams address strategic and cultural challenges since 2005 and is a unique find.

One of his clients remarked, "Clive's keynote on neuroscience and human performance was truly enlightening. His ability to translate scientific insights into practical strategies for leadership and team development is unmatched. Our organisation has greatly benefited from his expertise and engaging presentation style."

 

Victoria Hall: Speaker and Author on Burnout and Resilience

Victoria Hall is a distinguished employment lawyer, coach, trainer, and keynote speaker specialising in burnout and resilience.

With over 25 years of experience, including her time as an RAF officer, Victoria combines her extensive knowledge of employment law with insights from neuroscience to enhance human performance.

She is also the author of the book Making Sense of Me: Nothing Changes Until I Change, which explores resilience and personal development through her own experiences and neuroscientific insights.

Victoria's engaging presentations and workshops provide practical strategies for managing burnout, maintaining resilience, and fostering a positive selfcare commitment which enables people to be their best for themselves and those around them.

One of her clients shared, "Victoria is very authentic and passionate about people and their behaviours. Her talk was truly transformative."

 

Key Contact

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For expert assistance and tailored solutions, contact:
 

Victoria Hall
Head of Employment Law and Co-Founder
victoria.hall@impactlawyers.co.uk
07900 980002

 

Testimonials

Discover how we’ve made a difference for our clients:

"Impact's Thrive Leadership programme was a revelation. The integration of neuroscience into the training provided profound insights into human performance and emotional intelligence. The practical strategies we learned have transformed our leadership approach, enabling us to lead with greater impact and drive transformational change within our organisation."

"The Sustainable Leadership programme offered by Impact was an incredible experience. Combining leadership training with outdoor adventures and environmental volunteering was truly unique. It not only enhanced our leadership skills but also deepened our commitment to sustainability. The hands-on approach and real-world applications made this training unforgettable."

"Impact's Communication Skills training has been a game-changer for our management team. The course provided us with practical techniques to improve our communication, resolve conflicts, and build stronger relationships within our teams. The improvement in our team's dynamics and productivity has been remarkable."

"The Resilience, Performance, and Productivity training from Impact HR was exactly what our team needed. The programme equipped us with strategies to manage stress, stay focused, and maintain high performance even under pressure. The skills we gained have significantly boosted our resilience and overall productivity."

"Working with Impact for coaching has been an invaluable experience. The coaching sessions were tailored to our specific needs and provided us with the tools to enhance our leadership and management skills. The insights and support we received have been instrumental in our personal and professional growth. We highly recommend their coaching services."

 

Business Updates

Stay informed with the latest Business updates and insights from our team via our News and Insights page.

 

Why Use Us

Choosing Impact means:

• Partnering with a team that combines expertise with real-world business understanding and an understanding of what makes people tick.
   
• Accessing practical, cost-effective solutions tailored to your needs.
   
• Receiving responsive and proactive support to address challenges effectively.
   
• You will also be supporting a legal and business services firm which ensures that the working arrangements and work-life balance of the consultants is a healthy and happy one, enabling them to provide a better service to you. 
   
• By working with us you will help support our community impact initiatives which you can read more about here.
   
• We are dedicated to delivering results that empower your business to thrive.

 

How We Act for Our Clients

Our approach is client-focused and collaborative. We:

• Listen to your unique needs and challenges.
   
• Provide clear, actionable advice without unnecessary jargon.
   
• Develop tailored strategies to mitigate risks and achieve your objectives.
   
• Work as an extension of your team to ensure seamless support.
   
• Consider the legal, financial and human in our risk analysis and decision making.

 

Related Services

Legal:

• For Founders & Investors
   
• Employment Law and HR Support
   
• Corporate & M&A
   
• Commercial, IP & Technology
   
• Data Protection

Business:

• HR Support
   
• Employment Law & HR Training
   
• Commercial Advisory
   
• Directors’ Duties and Corporate Governance
   
• Financial Services & Fin Tech
   
• ESG

Contact Impact today to discover how we can support your business with tailored legal and business solutions that deliver real impact.