Privacy Policy

Effective date 27th March 2025

Impact Lawyers Limited ("Impact Lawyers") is committed to protecting your personal data. We understand the responsibility that comes with handling personal information and take seriously the trust you place in us when you share your data. This Privacy Notice explains how we collect, use, and protect personal information in the course of operating our business and delivering services.

Purpose of this Privacy Notice

This notice sets out how we manage your personal data, including:

Who we are and what we do
The types of personal data we collect
How we obtain and use your data
Who we share it with
Where we transfer your data
How long we retain your information
Security measures we use to protect your data
Your data protection rights
Our use of cookies
How you can contact us
Updates to this notice

By providing your personal data (whether through our website, via email, in person, or otherwise), you acknowledge the practices described in this Privacy Notice.

Please note that this notice does not apply to third-party websites you may access through links on our site. Those websites will have their own privacy policies, which you should review.

1. Who We Are

Impact Lawyers is a legal consultancy and platform law firm alternative based in the United Kingdom. We are not regulated by the SRA. We offer legal consultancy and related business services to a range of clients. The data controller will be Impact Lawyers or an associated consultant entity depending on the nature of your engagement with us.

2. The Personal Data We Collect

We may collect and process various types of personal information, such as:

Name, job title, and contact information
Financial details for invoicing or payments
Technical data such as website usage, cookies, and IP addresses
Information shared during the provision of services (which may include special category data)
Identification and verification documents for legal or regulatory compliance
Recruitment information (CVs, professional history, etc.)
Event and communication preferences

3. How We Collect Personal Data

We obtain personal data through:

Direct interactions with you such as, but not limited to, email, website forms, phone calls
Automated interactions with our website and emails
Third-party sources such as client referrals, or recruitment agencies
Public records and platforms like LinkedIn

4. How We Use Personal Data

We process personal data only where permitted by law. Our legal bases include:

Contract performance
Legal obligations
Legitimate interests
Consent
Legal claims or compliance

We may use your personal data for purposes including:

Delivering services and managing client relationships
Operating and improving our website
Business development and marketing (with opt-out options available)
Recruitment
Legal compliance, including anti-money laundering and client due diligence
Enforcing legal rights and debt recovery
Organisational changes or restructures

5. Sharing Your Information

We may share your personal data with:

Legal consultants and professionals within our network
Professional advisers (legal, financial, or risk-related)
IT and document management service providers
Insurers and auditors
Government and regulatory authorities, where required by law

6. International Transfers

If we transfer your personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as contractual clauses that provide adequate protection in line with data protection laws.

7. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or to comply with legal or regulatory obligations.

8. Data Security

We implement suitable technical and organisational measures to protect your personal data from unauthorised access or misuse. These include secure servers, restricted access protocols, and staff training on data privacy.

If we provide you with a password for accessing any platform or service, please keep it confidential and do not share it.

9. Your Data Rights

Under data protection laws, you have rights regarding your personal data, including:

Access and copies of your data
Correction of inaccurate data
Deletion in certain circumstances
Withdrawal of consent
Objection to processing based on legitimate interests
Restriction of processing while issues are investigated

To exercise your rights, contact us using the details in section 12. You may also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or relevant Supervisory Authority.

10. Data Controller

Impact Lawyers is the data controller unless otherwise stated. Where services are delivered by consultants through our platform, the relevant consultant may also be a data controller.

11. Cookies and Website Technologies

We use cookies to improve user experience and analyse website usage. Our Cookie Policy provides more details and allows you to manage preferences.

12. Contacting Us

For any questions about this notice or to exercise your data protection rights, please contact:

Data Protection Officer

Impact Lawyers
Heritage House, Newton Road, Sudbury, Suffolk, CO10 2RL
United Kingdom
Email: victoria.hall@impactlawyers.co.uk

13. Updates to This Notice

We may update this Privacy Notice periodically. Please review it regularly to stay informed about how we use and protect your data.

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