Overview
At Impact, we provide a full spectrum of employment law and HR services to help businesses thrive, meet the challenges of the modern workplace and keep up with the ever-changing employment law landscape.
As well as our retainer services, we provide day-to-day HR advisory work and training through to large-scale employment projects.
Our team delivers tailored support with precision and care. Our focus is on simplifying complex legal challenges so you can focus on achieving your goals.
As a business we also have a dedicated Head of Neuroscience and Leadership Strategy who trains all our consultants on understanding what makes people tick so that we can ensure that our advice takes into account the legal, the financial and the HUMAN.
For more information on the application of neuroscience to human performance, please see here.
We offer flexible options to meet your HR and employment law needs, including our retainer packages and competitive employment tribunal support packages.
Our Employment Law Services
Our versatile team offers expert guidance across all aspects of employment law and HR, including:
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General Advisory Support. We provide day-to-day guidance on issues like discrimination, disciplinaries, terminations, and family rights. We provide fast, effective support. Our approach is highly practical and commercially focused, ensuring you get advice that works for your business.
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Recruitment, selection and onboarding. We help you to design robust and discrimination free recruitment processes to ensure you get the right people in the right roles. We also offer technology led skills-based recruitment via one of our partners, Clu, an AI-enabled platform for skills based hiring which allows you to understand your skills gaps and bring the right people onboard.
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Support for senior executives. We advise senior executives (including CEOs, consultants, LLP members, board directors, founders and shareholders) at every stage of their career, working closely with them to achieve the best possible outcomes.
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Contracts and Policies. We help you to manage your contracts and policies to align with legal updates and best practice, using the latest technology to ensure this is done efficiently and cost effectively.
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Grievance and disciplinary processes. We can advise you on, and help you proactively manage, disciplinary and grievance processes. We can also help you identify and pre-empt workplace issues, to promote early intervention and a positive workplace culture.
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HR Projects: We can provide ad hoc support as well as Fractional HR support in all areas of HR including, HR audits, restructures, TUPE transfers and changing terms and conditions. Please see our HR Support page here.
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Diversity, equality and inclusion. We can support you to devise and roll out DE&I strategies, advising on employee resource groups (ERGs), measures to address under-representation, advising on conflict in the workplace involving alleged discrimination and leading on employment tribunal litigation including claims of discrimination, harassment, and victimisation. For our ED&I training see here.
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Harassment, Sexual Harassment and Bullying. We want to help you create workplaces free from bullying and harassment. We can support you through the legal processes as well as help you develop a culture which takes all reasonable steps to prevent harassment and bullying within the workplace and protects your staff from harassment and bullying from third parties.
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Culture and wellbeing. We have an expert team of employment lawyers and HR consultants with operational backgrounds who understand the importance of workplace culture and its impact on business performance. Our neuroscience led approach ensures the latest thinking is applied to our advice. You can read more about our neuroscience backed approach here.
Alongside our understanding of creating a thriving workplace, we partner with expert organisations to provide holistic services in employee engagement and cultural reviews. For more details of our partners see here.
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Restructuring and Redundancies: We can support you through redundancy programmes ranging from large scale, collective redundancy scenarios, to smaller groups and individuals. With our extensive knowledge of human performance through our commitment to understanding neuroscience and its impact on human behaviour, we are also able to help you consider the emotional change curve that human beings experience during these events.
We will work with you to devise and implement your redundancy and/or restructuring strategy, including changes to terms and conditions.
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A-Typical working: We can provide expert guidance on atypical working arrangements like part-time or fixed-term employees as well as employee status and working as independent contractors and self-employed.
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Absence Management: We support businesses in managing employee attendance effectively and patiently, balancing the needs of the business with the individual circumstances.
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Mass and Individual Settlement Agreements: We can facilitate and manage settlement agreements and large-scale settlement projects, using our expertise and technology to streamline the process.
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Data Subject Access Requests: No one looks forward to a data subject access request arriving. With our dedicated team of experts, we can make the process of responding to a data access request as painless and practical as possible. We also provide training and GDPR audits to help your staff say on top of their knowledge in this area and ensure compliance is being maintained.
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Mediation: Workplace Mediation is a vital tool for resolving disputes within the workplace. These disputes can occur between employees or between employees and employers. Our goal is to restore the working relationship and address behavioural problems. An independent mediator facilitates a constructive, structured negotiation, aiming to find a solution that is acceptable to all parties involved.
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HR software package: Though trusted partners, we can help you implement and manage an HR software package to manage your employees current and past job history, employment contracts, holidays and absences, remuneration details, appraisals, training and performance reviews, time-tracking and expenses (at a nominal additional monthly cost.
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Consultancy: We can provide project support and in house support on a project by project or longer-term basis.
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Workplace Investigations: Training and coaching for managers on the roles and responsibilities of being an Investigation Officer.
We also specialise in:
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M&A, TUPE and Collective Bargaining
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Industrial Relations
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Equal Pay Compliance
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GDPR and Data Protection
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Business Immigration
Workplace Investigations, Training and Coaching
Our specialist investigation team and accredited workplace investigators can provide training, coaching and assistance to help you run effective and impartial workplace investigations.
We have extensive experience of all types of investigation, including whistleblowing, stress, bullying, sexual harassment allegations, misconduct, grievances and more!
We are experienced in:
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Drafting solid terms of reference so any investigator knows the key first step in any investigation – what they are investigating and what they are not required to do.
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Advising on how to gather the best evidence and not get bogged down in unnecessary detail.
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Interview techniques and human skills required for the investigation officer.
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Advising on how to produce a thorough investigation report.
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Managing the stress of investigations and promoting confidence in the process.
What can also provide:
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External Workplace Investigators. Our team of accredited external workplace investigators can also undertake investigations for you where you do not have the resource to manage the investigation in house.
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Training and coaching for managers on the roles and responsibilities of being an Investigation Officer. Please see here for more details.
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Workplace investigation self-help tool kit.
Business Protection and Employment Tribunals
For Employment Tribunal work, we offer different fee arrangements to suit different circumstances and we offer a competitive fixed fee arrangement to cover each stage of a case.
This guarantees that you know likely costs prior to commencing cases. It also means that you only pay for the stages needed in your case, often saving you money compared with paying by hourly rate.
Our specialist Employment Solicitors would be happy to assess your circumstances to reach a manageable feeing arrangement for you.
Employment Law and HR Training
Empower your workforce with our customised HR and employment law training programs. Designed to address the unique needs of your business, our training topics include:
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Employment Law and HR Essentials for Managers.
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Recruitment Best Practice.
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Diversity, Equity, and Inclusion Best Practice.
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Preventing Sexual Harassment.
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Managing Disciplinary and Grievance Processes.
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Conducting effective Workplace Investigations.
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Understanding Employment Tribunal compensation.
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Redundancies.
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Data Protection and GDPR Compliance.
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Workplace Investigations.
Our sessions combine expert insight with practical tools to help your team succeed. Training can be conducted online or in person.
For more detail of these training programmes please contact contact@impactlawyers.co.uk or visit our related pages Employment Law & HR Training and Leadership Training and Development.
Retainers
Our Employment Law and HR Retainer Packages provide comprehensive, proactive legal support. Please contact us at contact@impactlawyers.co.uk for further information.
Optional Additions
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Bespoke Retainer: Employment law advice covered under our retainer is dependent on the requirements of your business and can be offered on a bespoke basis.
We can also offer retainers which cover a broader spectrum of legal and business services.
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HR software package: Though trusted partners, we can help you implement and manage a HR software package to manage your employees current and past job history, employment contracts, holidays and absences, remuneration details, appraisals, training and performance reviews, time-tracking and expenses (at a nominal additional monthly cost.
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Consultancy: We can provide project support and in house support on a project by project or longer term basis.
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Leadership & Management Training: For our leadership and management services please see here.
Key Contact
For expert assistance and tailored solutions, contact:

Victoria Hall
Head of Employment Law and Co-Founder
victoria.hall@impactlawyers.co.uk
07900 980002
Testimonials
Discover how we’ve made a difference for our clients:
"Working with Impact was a game-changer for our business. When faced with a complicated employment issue, they provided clear, concise advice and guided us through every step of the process. Their expertise in employment law is unmatched, and their dedication to client satisfaction is evident in their thorough and thoughtful approach. Furthermore, the training sessions they conducted for our management team were incredibly insightful and practical. We now feel much more confident in handling employment matters internally. I cannot recommend Victoria highly enough!"
“As a small business owner, employment law was always a daunting area for me. Victoria not only helped me navigate a particularly challenging employee dispute, but also offered comprehensive training that has empowered me and my staff. The training was tailored to our specific needs and provided us with invaluable knowledge and tools. Victoria is not just a lawyer but a true partner in our business’s success and empathetic to our requirements."
"I had the pleasure of working with Pam and Victoria on an employment issue that could have potentially disrupted my entire workforce. Their professionalism, attention to detail, and deep understanding of employment law and HR were evident from the start. They resolved the matter efficiently and effectively, exceeding my expectations. The combination of employment law and HR expertise worked really well and cost effectively. "
“Impact provided us with outstanding support during a complex restructuring. Their practical advice and clear communication were invaluable.”
“The training sessions were transformative, equipping our managers with the confidence to handle employment law issues effectively. Their understanding of human performance combined with legal expertise made the training really unique”
Employment Law and HR Updates
Stay informed with the latest Employment Law and HR updates and insights from our team via our News and Insights page.
Why Use Us
Choosing Impact means:
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Partnering with a team that combines expertise with real-world business understanding and an understanding of what makes people tick.
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Accessing practical, cost-effective solutions tailored to your needs.
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Receiving responsive and proactive support to address challenges effectively.
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You will also be supporting a legal and business services firm which ensures that the working arrangements and work-life balance of the consultants is a healthy and happy one, enabling them to provide a better service to you.
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By working with us you will help support our community impact initiatives which you can read more about here.
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We are dedicated to delivering results that empower your business to thrive.
How We Act for Our Clients
Our approach is client-focused and collaborative. We:
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Listen to your unique needs and challenges.
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Provide clear, actionable advice without unnecessary jargon.
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Develop tailored strategies to mitigate risks and achieve your objectives.
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Work as an extension of your team to ensure seamless support.
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Consider the legal, financial and human in our risk analysis and decision making.
Related Services
Expand your capabilities with our additional legal and business services:
Legal:
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For Founders & Investors
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Commercial, IP and Technology Services
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Corporate & M&A
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Data Privacy
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Immigration Law
Business:
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HR Support
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Employment Law and HR Training
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Leadership and Management Training and Development
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Commercial Business Advice
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Directors’ Duties and Corporate Governance
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Financial Services & Fin Tech
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ESG
Contact Impact today to discover how we can support your business with tailored legal and business solutions that deliver real impact.